Logistics
1How much does shipping cost?
We are pleased to provide free domestic shipping on orders over ₹ 10,000/- and free worldwide shipping on orders over ₹ 20,000/-
2How long will it take for me to receive my package?
Orders are shipped with {Courier Name} and take 3 to 10 days for delivery, based on recipient location.
3What is your return and exchange policy?
"At HariDevka Inc, we’re dedicated to helping you find the best products for your skin type to deliver REAL results. We want you to be completely satisfied with your products, and we will happily accept returns or exchanges on orders for up to 30 days from the date of purchase.
Product must be purchased directly from oils.com, and be unused or nearly unused. {Please review our shipping page for more details on terms and conditions.}
Any complimentary gifts sent with purchase, including samples, must be returned in full with every order when returning an order in full to receive a refund. To get started with your return or exchange, feel free to contact us at {phone number} or Customer.Relations@HariDevka.com.
Please note that we are unable to accept returns or exchanges on samples or trial kits."
4What if I received an order with broken items, missing items or if my package is missing?
"Please contact HariDevka Inc Customer Relations at {contact number} as soon as possible after receiving your delivery or when you notice a package is missing after receiving a delivery confirmation email.
For missing packages marked as delivered to the address on the order, we require a minimum of 2 business days to file a claim with the carrier before sending a replacement.
We are unable to assist with items that arrived broken, missing items, and missing packages outside of the 30-day return/exchange policy timeframe and without a photo of the broken items and/or package."
Formulas
1What are essential oils?
Essential oils are natural oils having the characteristic fragrance and properties of the plants from which they are extracted, typically via steam distillation, solvent extraction or expression. Highly fragrant and very concentrated, individual essential oils and essential oil blends have been used for centuries in natural therapy techniques for their curative effects on anxiety, stress, irritability, and lack of sleep, as well as for natural skin care and a variety of other issues.
2What are carrier oils?
Carrier oils, derived from plants, are so named because they carry (facilitate the absorption of) essential oils into the skin. Essential oils are potent and require a medium, like a carrier oil, for effective absorption into the body. In some cases, appropriately chosen carrier oils help enhance the properties of the essential oils they carry. Unlike essential oils, which are typically extracted using complex mechanisms and large quantities of the parent plant or flower, carrier oils are typically cold pressed, and as a consequence, are relatively inexpensive when compared to essential oils. Examples of carrier oils include Jojoba oil, Argan oil, and Coconut oil. In formulating our oils, takes a very different approach from current industry practices. Our oils are rich in essential oils and light in carrier oils. We use the bare minimum of carrier oil necessary — a concept previously unheard of in our industry — to ensure you get the most potent blend of essential oils offered today. Furthermore, the majority of our blends use rare, nutrient rich Pomegranate Oil as a carrier oil, so you are always assured a truly high quality and potent product.
3What is Ayurveda?
Ayurveda is a system of natural medicine that originated in India over 5000 years ago. Ayurveda has been long revered for its long-lasting results and its focus on curing the root causes of skin and wellness issues rather than merely the symptoms. It is one of the most ancient systems of natural healing, with an emphasis on detoxification and the mind-body connection. Ayurveda leverages a variety of core components, including use of herbs and natural compounds, yoga, and lifestyle modifications, to prevent and heal modern day ailments.
4Why is pomegranate used as a carrier oil?
Pomegranate oil, with its extremely small molecule size, penetrates the skin rapidly and effectively, delivering the active essential oils to skin’s epidermis so that they can go to work as quickly as possible. Pomegranate oil performs like a serum, delivering the best of both worlds – absorbing rapidly, while promoting deep moisture retention. Furthermore, it is loaded with anti-oxidants and rich in Vitamins A,D,E and K which deeply nourish the skin. Read our full article on the benefits of this miracle oil.
5Why do your products vary in colour and fragrence?
Natural oils harvest differently each time so slight difference in color or scent is not only normal – it’s almost expected! Minor differences will almost always exist with a completely natural product, based on the batch of its harvest. We deliver each product and ingredient to you in its purest, most unaltered form – so you may see slight differences between batches but rest assured it is the same potent formulas and ingredients that you love. We hope you’ll love our true colors!
6Can applications be combined?
Each serum is designed to boost the underlying health and vitality of your skin, so it is not necessary to combine the oils in one use (though you can if you wish!). If you want to use two of our oils, apply one in the evening and one in the morning. And you can alternate which oils you use every couple weeks if you would like to use more than two.
7Will face oils make me break out?
Using face oils will help calm your skin and fight breakouts! We often hear from customers that they’re shocked at how much quicker they get over a breakout after using our oils than they do with other acne-targeted products. It’s a common misconception that using oil on your skin is bad for you. Not the case at all! When you think about it, your body naturally produces oil to moisturize your skin—why would offering a substance with a similar molecular structure suddenly cause your body to react badly? In fact, using oils instead of heavily astringent products like alcohol-based toners or chemical drying agents like salicylic acid is far better for your skin in the long run. Drying your skin out signals to your body that it needs to produce more oil, which is what leads to the breakouts. Using face oils helps moisturize your skin with a substance it recognizes, and over time you’ll find that your skin’s oil production will begin to regulate itself. We do want to say that not all oils are created equal, so in fact some oils can lead you to break out. (I.e. Coconut Oil, which is often too thick for certain skin types.)
8Can I use face oils around the eye area?
Our oils are gentle enough to be used around the eye area – so upper and lower eye lids are fine. However, as with any skincare product, please exercise caution that the product doesn’t get into your eye. Ensure that you’re not getting too close to the actual eye and don’t use so much product that it might actually drip into the eye. It won’t harm the eye per se, but may cause discomfort if inside the eye. We recommend sticking with our Absolute Anti Aging Eye Oil that's specifically formulated for the more sensitive area around the eye.